When will Outlook and Microsoft 365 be back up? Tech giant says it’s seeing ‘signs of stabilisation’

Résumé détaillé

Microsoft’s executive vice-president Charles Lamanna said the global outage problem is being worked on with ‘urgency’

The global Microsoft outage is being worked on with “urgency” and there are positive “signs of stabilisation” after millions of people were left without access to their Outlook, Teams and Copilot programmes.

A Microsoft executive has said the global outage affecting Microsoft 365 and other services on Friday does not appear to be the result of a cyber attack.

Charles Lamanna, the company's executive vice-president, gave the reassurance as millions of users around the world remained without access to emails and Teams.

Microsoft said it was now seeing “early signs of stabilisation” but had not yet been able to fully restore services.

The tech giant said it was working with “urgency ” to find a fix for the issue.

On its Microsoft 365 status page, the firm said: “We are seeing early signs of stabilisation, but service capacity has not yet returned to normal levels and health remains variable as traffic is carefully reintroduced.”

The disruption began late on Thursday and has hit governments, banks, police forces and health services among others.

A UK government spokesperson said: “We are working closely with Microsoft to assess any impact on government services, with robust contingency plans in place to minimise disruption.”

Hundreds of thousands of users worldwide have reported being unable to send and receive emails through Outlook since the problems began.

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