Microsoft says services fully restored after global outage hits governments

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Tech company says operations restored to all customers and regions affected by one of worst IT failures in yearsMicrosoft has said its service has been fully restored after a…

Tech company says operations restored to all customers and regions affected by one of worst IT failures in years

Microsoft has said its service has been fully restored after a massive outage that saw widespread disruption to governments, businesses and public services around the world.

The technology company said on Saturday morning it had restored service to the remaining customers affected by one of the worst IT failures in years. On its Microsoft 365 status page, the US-based firm said: “We have completed our efforts to address the underlying issue of the incident and restored service to the remaining impacted customers and regions.

“Further updates can be found at MO1550821 in the Microsoft 365 admin center.”

The outage, which began on Thursday, affected governments, courts, healthcare services, businesses, airlines and banks. Governments including those of Japan, Singapore and Australia reported that the hours-long episode had affected some of their operations.

In the UK, where NHS England has a five-year deal to use Microsoft 365, vital public services were hit, with hospital staff resorting to paper records and one union reporting that ambulance services had suffered a “serious impact”.

The already backlogged court system was also hit, with juries in some cases being sent home early or prisoners not being sent to court, while at Minshull Street crown court in Manchester staff scrambled to locate a fax machine.

In the US, school districts told parents they must reach out by phone or online apps to contact their child’s school, while staffers at the House of Representatives told Politico they had lost a day of work.

One detention facility in Colorado said they were unable to take online bond payments to release detainees and told anyone needing to post bond for immediate release to do so in person at the jail.

Inicio del artículo, extracto de The Guardian Business. Para leer el resto, abra el artículo en el sitio del medio.