No Outlook, no problem? Singapore workers vent and joke as Microsoft works on a fix

Detailed summary

Microsoft services have been hit with an outage since Thursday (November 12), resulting in many users across Singapore affected, particularly as they ...

SINGAPORE, Nov 13 — Microsoft services have been hit with an outage since Thursday (November 12), resulting in many users across Singapore affected, particularly as they attempt to access email for work.

Randy Tan, a research analyst who uses his email to keep track of current affairs, told AsiaOne on Friday (November 13) that access to Outlook has been impacted.

While he said that his workflow hasn’t been affected that much as of yet, Tan expressed concern about what comes after the outage is resolved.

“I worry that the longer the delay, the larger the backlog of emails to look into and thus having to make more time later on to clear them,” he said.

Human resources manager Priscilla Lim was hit harder by the outage as her work relies heavily on email.

Not only has the disruption affected her ability to respond to ongoing situations, she also has to reroute communications to other platforms to keep work moving, she explained.

“It’s definitely inconvenient and frustrating, especially when email is such an integral part of our daily operations.”

“While we do have some workarounds, it makes day-to-day tasks less efficient,” she said.

Online, many users in Singapore also shared their views on the outage, with some concerned over complications that this may bring.

Opening of the article, excerpted from Malay Mail. To read the rest, open the article on the publisher's site.