Microsoft outage live updates: Outlook, Teams, Copilot hit across the world as boss says it does not appear to be a cyber attack

Detailed summary

Follow the Daily Mail's live coverage as Microsoft users experience major disruption and the tech giant works to resolve outages impacting some of its most popular services.

Follow the Daily Mail's coverage as Microsoft users experience disruption and the tech giant works to resolve outages impacting some of its most popular services:

In several notices posted on social media, Microsoft said it was investigating the disruptions and that parts of its infrastructure were 'experiencing elevated load' - which it said was partly to blame for the connectivity errors.

The company determined a number of servers failed during automated health checks and that its alternatives to bring those servers back online were not immediately taking effect.

Microsoft's outage reports reached 74 countries and territories in about an hour on Downdetector.

By 6.25pm, reports about five Microsoft services combined reached 19,650 a minute, against less than 15 a minute on an average Thursday.

Outlook reports alone peaked at more than 2,000 times their normal level.

The disruption went global within an hour, knocking out Microsoft products in 74 countries and territories, outage tracker Downdetector reported.

A map posted by Downdetector on X showed the outage affected users across the Americas and parts of Europe, Asia and Africa.

More than 430 million people use Microsoft’s suite of subscription service apps, though the company has not confirmed exactly how many users are affected by the outage.

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