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États-Unis · Actualité générale · New York Post

Walmart shopper fumes over sneaky new scanning tool — and vanished price tags: ‘Nonsense’

Publié par New York Post · États-Unis il y a 43 min
Rhonda Black posted the TikTok where sticker prices were missing from clothes TikTok/bearcreekhome
Rhonda Black posted the TikTok where sticker prices were missing from clothes TikTok/bearcreekhome · New York Post

Résumé détaillé

Walmart shoppers are done playing hide-and-seek with prices.

Walmart shoppers are spotting a change in some stores — and it’s making budgeting a bit more difficult. The Arkansas-based retailer has taken the prices off of its tags in the clothing section and replaced them with what the company calls “pegs.”

The pegs are small, plastic pieces or fixtures attached to clothing racks to display price information. Walmart told The Post the switch started about 16 months ago in order to offer shoppers pricing consistency — and remove stress from employees who spend tons of time replacing individual tags.

While the move may make sense for the chain, shoppers are left confused — and doing more work.

For example, in a recent TikTok, shopper Rhonda Black hit up her local location where she noticed all the sticker prices on tags were missing from clothes.

Instead of the price tag, the retail giant placed pegs above the items — in this case pajamas — that read “Pajamas $22.98 and below.” Infuriated, Black said on the video that since everything is digital, customers are encouraged to scan the tag for the price using the Walmart smartphone app.

“What do you mean it’s $22.98 and below? You’re telling me there are things in here that are like $14, but I gotta scan it to see,” Black said. “Walmart, why are you making it harder on me to try and shop at your store?”

The big box chain told The Post that removing the price tags and replacing them with the pegs and shelf tags allows the company to offer reliable pricing across the board as rollbacks — its lingo for a temporary price cut — happen frequently.

“Last year, we made a change to how we label fashion items, with prices available on the shelf, peg or item tag,” a Walmart spokesperson told The Post. “Customers don’t need to use the Walmart app to find prices, and we remain committed to the low prices they expect from us.”

And with Black Friday and the holiday season around the corner, prices will likely fluctuate.

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