美国 · 经济杂志 · Fast Company

A New York Times writer spent an hour trying to reach Walmart. Then she deleted her account and told the world

来源：Fast Company · 美国 1 小时前

详细摘要

When your AI tool for customer service causes so much frustration that it’s featured in the nation’s largest newspaper, you know you’ve got a problem. That’s where Walmart finds…

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A New York Times writer spent an hour trying to reach Walmart. Then she deleted her account and told the world

详细摘要

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A New York Times writer spent an hour trying to reach Walmart. Then she deleted her account and told the world

详细摘要

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推荐阅读

Fintech Founders Looking Beyond London and New York Should Watch These 2 Unlikely Cities

Tech companies are betting big on AI shopping, but Americans may already have bot fatigue as 72% don’t plan to use it for holiday gifts

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This Minnesota mayoral race was a dead-even tie. So, they drew the winner’s name from a bag

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