Birmingham Airport passengers board wrong easyJet flight to Berlin instead of Barcelona

Résumé détaillé

Passengers though they had boarded an easyJet flight to Barcelona but found out the plane was actually headed to Berlin before take-off

Dozens of easyJet passengers accidentally boarded a plane bound for the wrong country in a major blunder at Birmingham Airport.

Around 90 passengers were booked on a flight to Barcelona on Sunday afternoon, November 1, but a last-minute gate change saw dozens board an aircraft heading to Berlin instead.

The mistake came to light when one passenger, who believed he was on the 3.05pm flight to Barcelona, noticed several people speaking German and questioned the cabin crew.

It emerged that dozens of passengers were on the wrong aircraft, forcing them to disembark and head to the other side of the terminal to board their correct flight, which was subsequently delayed, Birmingham Live reports.

easyJet apologised to affected passengers and said it was investigating the mix-up with its ground-handling provider following the last-minute gate change.

One mum told BirminghamLive her son was due to fly to Barcelona, but ended up on the plane to Berlin, describing the incident as a "massive mistake".

She said: "My son boarded the plane, obviously showing his boarding pass, but together with the passenger next to him thought it was a bit bizarre that many people were speaking German.

"When he queried it with cabin crew at first the man thought he was joking, but it turned out that a large number of the passengers were on the wrong plane. They all had to disembark and go to the other end of the terminal where they finally boarded the right plane.

"In the days of massive security measures how on earth could this blunder have happened? Your boarding pass should have alerted the check in team that it did not match the flight number. I don't know about you but I find this quite worrying."

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