Microsoft outage: Outlook, Copilot and Teams remain disrupted, over 200,000 user issues reported

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In the latest update, Microsoft Corp stated that it was seeing positive results on its efforts to restart affected services and servers. | World News

Microsoft saw a massive global outage on Thursday, with services such as Outlook, Teams and Copilot disrupted. As efforts continue to restore the services, businesses relying on Microsoft have also been impacted.

Amid the outage, Downdetector tracked a peak of about 200,000 reports of user issues across Microsoft services shortly after 1pm New York time, though the number of new reports has since declined for products including Outlook and Copilot. That, however, did not mean service was restored.

In the latest update, Microsoft Corp stated that it was seeing positive results on its efforts to restart affected services and servers.

Also Read | Microsoft working on ‘alternate workstreams’ as outage fix fails to deliver expected results

The company added that remediation actions will be expanded as they confirm stability with the new changes applied.

According to Bloomberg, the company said it deployed certain fixes on the malfunctioning systems and route user traffic away from affected servers in a series of statements.

After initially struggling to identify the issue and test potential remedies, the company said in an update shortly after 6pm. New York time that it has observed “limited recovery in some regions.”

Also Read | Microsoft outage: Users report issues with Outlook, Microsoft 365, Store and other apps

The outage has also disrupted several other businesses which heavily rely on Microsoft, such as OpenAI and Anthropic. OpenAI said it was investigating an issue with Microsoft connectors, warning that new connections could be broken and tools might not work as expected.

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