Is Outlook down? Thousands of Brits report issues with Microsoft email app

Detailed summary

Just in time for Friday night, at least.

Microsoft Outlook, one of the world’s most popular email software programs, is down for thousands of Brits.

The issue began just after 5.20pm before rising to more than 3,300 within 20 minutes, according to outage tracker Downdetector.

Hundreds of other Brits are struggling to use videoconferencing app Microsoft Teams and Copilot, the computer company’s AI chatbot.

Some 60,000 people in the US are also experiencing issues with Outlook, with issues first springing up earlier at 4pm.

Users loading Outlook are being met with a ‘Failed to fetch’ error, when a browser sends a request to a server and fails to hear back.

If the Microsoft website does load, inboxes may appear blank and emails refuse to send.

Microsoft initially said the outage was impacting ‘mailboxes through multiple connection methods in the Americas’.

But a post on its 365 Status account said: ‘The issue may affect Microsoft 365 service connectivity for users in any region’.

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