Microsoft struggles to restore email and other services in a global outage

Detailed summary

From Asia to the U.S., Microsoft’s outage involving services like Outlook and Teams has dragged on for hours and impacted users, companies and some government operations as the technology giant struggled to fix the issue.

HONG KONG -- From Asia to the U.S., Microsoft’s outage involving services like Outlook and Teams has dragged on for hours and impacted users, companies and some government operations as the technology giant struggled to fix the issue. Microsoft said the outage was affecting a wide range of Microsoft 365 offerings that interact with its Exchange Online and email services. Services including Outlook, Teams and AI assistant Copilot were reported by users to be down. The extent of the outage wasn’t clear but the company said in January that it had more than 450 million paid Microsoft 365 commercial subscriptions.

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