The Next Interoperability Challenge: Making Health Data Useful

Résumé détaillé

Healthcare has never been more connected. Across Australia, secure messaging, My Health Record...

Jennifer Beer, Product Executive at Telstra Health | Published 11 Nov 2026

GUEST OPINION: Healthcare has never been more connected. Across Australia, secure messaging, My Health Record modernisation, AU Core, the Australian Core Data for Interoperability and AU eRequesting are moving information sharing towards a consistent, common format, so it can be understood by any system that receives it.

For technology leaders, that progress creates an important next question: what are those connections actually enabling?

Information is moving between systems, but workflows remain fragmented. Clinicians are still having to search across systems, interpret long PDFs, re-key information captured elsewhere, and question whether information can be trusted.

This is the paradox at the centre of digital health today: we are more connected than ever, but still not coordinated. The challenge is no longer whether information can move, but whether it is surfaced at the right time, with enough meaning, context, and trust to support care.

Moving Information is Only the First Step For years, interoperability centred on establishing connections: could a discharge summary reach general practice or a residential aged care facility, or a diagnostic report be uploaded and retrieved? Those capabilities remain important, but simply moving information does not guarantee it will be useful.

For information to support the next step in care, its meaning, context, and provenance must travel with it. The receiving system and clinician need to understand what the information means, the circumstances in which it was captured, where it came from and how current it is.

That is why the next chapter of interoperability cannot simply be measured by the number of connections we have built. It must be measured by whether those connections make care safer, faster and more coordinated. What Happens When People Become the Integration Layer

Those gaps are tangible in everyday workflows.

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