Microsoft outage chaos paralyzes US, as city governments seize up and jail stops releasing inmates

Résumé détaillé

The outage began Thursday and impacted 74 countries and territories within hours, leaving millions without access to their emails while banks, governments and courts crashed.

By WILL POTTER, US SENIOR NEWS REPORTER and STACY LIBERATORE, US SCIENCE & TECHNOLOGY EDITOR

Published: 12:46 GMT, 13 November 2026 | Updated: 13:31 GMT, 13 November 2026

A massive Microsoft outage has paralyzed city governments across the US and sparked chaos for millions of workers as everyday systems relying on the tech seized up.

The outage began Thursday and impacted 74 countries and territories within hours, leaving customers without access to their emails while banks, governments and courts crashed.

Staples of office life have also failed, including Outlook, Teams meetings, cloud storage and file syncing.

In Colorado, the disruption meant the Arapahoe County Detention Facility was forced to stop releasing inmates from the jail via their online system, even if they were able to post bond.

The facility said the Microsoft outage was 'affecting online bond payments' that rely on Outlook email notifications to verify the money has been posted, and inmates would need to post bond in person to be released.

With millions of customers affected across industries, Microsoft has been left scrambling to rapidly fix the outage.

On Friday morning, Microsoft said it was seeing 'encouraging recovering progress' and told customers that its traffic is 'being gradually restored', as many said on social media they were starting to see emails in their inbox again.

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