Is Outlook down? Updates as Microsoft outage impacts emails, Teams and Copilot

Detailed summary

Microsoft users have reported being unable to send or receive emails on Outlook, while others are struggling to load their inboxes altogether

A major outage has hit Microsoft platforms including Outlook, leaving thousands of users struggling to access their emails and other services.

Reports have fallen since that peak, but many users continue to complain of being unable to send or receive emails, while others are struggling to load their inboxes altogether.

Thousands of users have also reported problems with Microsoft's workplace messaging app, Teams, its AI assistant Copilot and wider Microsoft 365 services. The company confirmed connectivity issues across multiple regions, saying it was working to resolve problems initially reported in the US.

"We're aggressively pursuing all pathways to reduce impact," Microsoft said. "We've paused all deployments, we're moving additional traffic off the affected infrastructure, and we're restarting affected servers to return them to service."

Microsoft has vowed to tackle the widespread connectivity issues, saying it is "aggressively pursuing all pathways" to restore its services. In an update shortly after 7:10pm, the company said:

In the post, Microsoft linked to a page on its website where people can find updates, but users on X have complained the page will not load.

The page warns of "service degredation on Microsoft 365", and displays an error message reading: "Users may be unable to connect to multiple Microsoft 365 services."

Microsoft outage reports have been recorded in 74 countries and territories in the space of just an hour, according to Downdetector.

A video shared by the outage tracker shows reports soared to almost 2,000 times their usual level.

Opening of the article, excerpted from Daily Mirror. To read the rest, open the article on the publisher's site.