FAA Ground Stop: What Major Airlines Are Offering Stranded Passengers

Résumé détaillé

Although the ground stop was lifted Friday evening, lingering delays and cancellations have disrupted travel nationwide.

Major U.S. airlines have issued travel waivers allowing passengers to rebook flights or receive refunds following a nationwide Federal Aviation Administration (FAA) ground stop caused by technical failures.

The FAA halted all domestic flights Friday due to what officials described as “communication issues impacting multiple Air Route Traffic Control Centers.” Although the stoppage was lifted Friday evening, lingering delays and cancellations have disrupted travel nationwide.

Each airline has different requirements and policies. Newsweek has broken down what American Airlines, Delta Air Lines, United Airlines and Southwest Airlines are offering below. These are based on advisories issued as of Saturday 10 a.m. ET and may change.

Eligible passengers can make a one-time flight change without a change fee. This applies to tickets purchased by November 12 for travel on November 13 or 14, to, from or through certain airports, including Dallas/Fort Worth (DFW), Charlotte (CLT), Chicago O’Hare (ORD) and Los Angeles (LAX).

Passengers must have booked their replacement flight by November 14, scheduled for November 13–17, while keeping the same departure and destination cities.

You can also cancel your trip or request a refund, according to the airline’s most recent advisory.

Delta Airlines is also allowing eligible customers to change their flights without paying any additional cost, according to the latest advisory. Its waiver covers travel scheduled for November 13–15, for tickets issues on or before November 14.

Delta will not charge you for any fare difference as long as the ticket is in the same cabin, but you may have to pay a fare difference if you change your departure or destination city. Your new flight has to depart by November 22.

You can also use this waiver to cancel your flight and receive an eCredit for future travel.

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