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Lotte Mart unveils automated grocery fulfillment center

Published by The Investor · South Korea 93 d ago
AI-powered robots operate at Zetta Smart Center Busan, Lotte Mart’s new customer fulfillment center, in International Industrial Logistics City in Gangseo-gu, Busan. The facility opened Friday. (Yonhap)
AI-powered robots operate at Zetta Smart Center Busan, Lotte Mart’s new customer fulfillment center, in International Industrial Logistics City in Gangseo-gu, Busan. The facility opened Friday. (Yonhap) · The Investor

Detailed summary

Lotte Mart unveiled its first automated customer fulfillment center in Busan on Friday, part of a 1 trillion won ($710.3 million) investment to upgrade its online grocery…

Lotte Mart unveiled its first automated customer fulfillment center in Busan on Friday, part of a 1 trillion won ($710.3 million) investment to upgrade its online grocery logistics operations.

The four-story Zetta Smart Center Busan spans 40,000 square meters and can handle up to 35,000 products, automating operations from picking and receiving goods to packing and delivery. It will serve online orders across Busan and southeastern Korea, Lotte Mart said.

The facility is the first in Korea to adopt British retail-tech firm Ocado’s Smart Platform, integrating robots, artificial intelligence and big data to manage demand forecasting, orders and logistics.

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