Al-Qasabi: New Consumer Protection Law strengthens safeguards for most vulnerable groups

Detailed summary

Minister of Commerce Majid Al-Qasabi affirmed that the approval of the Consumer Protection Law, by the Council of Ministers on Tuesday, marks a significant legislative milestone in strengthening consumer rights in Saudi Arabia.

RIYADH — Minister of Commerce Majid Al-Qasabi affirmed that the approval of the Consumer Protection Law, by the Council of Ministers on Tuesday, marks a significant legislative milestone in strengthening consumer rights in Saudi Arabia.

“This will be achieved by establishing clear legal safeguards, regulating the relationship between consumers and commercial establishments, and promoting fair business practices. This is the first comprehensive consumer protection law in the Kingdom, guaranteeing rights and promoting fair commercial practices,” he said.

Al-Qasabi stated that the law, the first comprehensive consumer protection legislation in the Kingdom, brings together the mandates of more than 20 government agencies, thereby enhancing the efficiency of oversight and reinforcing the protection of consumer rights in products and services. The law comprises 10 chapters containing 76 articles.

The minister noted that the law contains provisions governing contracts and compensation for damages, safeguarding the most vulnerable groups, including children, the elderly, and people with disabilities. "The law introduces measures to curb unusual price increases during crises and exceptional circumstances, thereby contributing to market stability," he added.

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