Otherwise engaged: Nearly 1.8 million 10111 calls abandoned as SAPS admits staffing crisis
Résumé détaillé
Almost 1.8 million of the nearly nine million calls to the police emergency number, 10111, were abandoned during the 2025/26 financial year, with Acting Police Minister Firoz Cachalia admitting that the ratio of operators to incoming calls is “severely inadequate to meet public demand”.
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