Definity Leverages Guidewire ProNavigator to Deliver Real-Time AI Assistance to Brokers in Vyne

Detailed summary

WATERLOO, ON and SAN MATEO, Calif., Nov. 12, 2026 /PRNewswire/ -- Definity Financial Corporation ("Definity") (TSX: DFY) and Guidewire (NYSE: GWRE) today announced that Definity…

WATERLOO, ON and SAN MATEO, Calif., Nov. 12, 2026 /PRNewswire/ -- Definity Financial Corporation ("Definity") (TSX: DFY) and Guidewire (NYSE: GWRE) today announced that Definity will enable Guidewire ProNavigator to give its broker partners AI-powered assistance within Vyne, Definity's leading digital broker platform, for personal auto and property as well as Individually Rated Commercial Auto (IRCA).

Powered by ProNavigator, Definity Assist will enhance the Vyne broker experience by giving brokers access to AI-powered assistance directly within their existing Guidewire workflows. Brokers will be able to ask questions in plain language and receive responses within the screens where they work. The company expects this to drive efficiency, speed up inquiry resolution, help new broker staff get up to speed sooner, and elevate every customer interaction.

Definity Assist is another step in Definity's strategy to build on its digital and AI advantage and advance Vyne. Building on its modern digital foundation and more than a decade of experience applying AI across insurance, Definity continues to invest in capabilities that reduce friction, strengthen decision-making and create simpler, more responsive experiences.

The integration will give Definity greater visibility into what brokers need most. Insights drawn from broker questions will help improve content, training, and policy documentation while informing process enhancements and future agentic experiences that make it easier for brokers to do business with Definity.

"Our brokers are at the center of every customer experience," said Kathy Curran, Vice President, Broker Experience, Definity. "Giving them instant access to trusted, accurate answers within Vyne empowers them to make better decisions, uncover new opportunities, and deliver a level of service that sets them and Definity apart."

"A key part of our digital and AI advantage is having a modern technology foundation that allows us to adopt and scale new…

"AI…

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