الولايات المتحدة · مجلات اقتصادية · Fast Company

The customer service revolt: how bad support is building a grievance empire on social media

نشره Fast Company · الولايات المتحدة منذ 2 س

My recent experience with CVS is a case in point. I went in for some basics and was checked out by a human being. He asked for my phone number, turned the service tablet toward…

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