Microsoft outage hits thousands globally, disrupts Outlook, Teams and Copilot
Detailed summary
Microsoft said unexpected server failures disrupted Outlook, Teams, Copilot and other services. The outage also affected Microsoft 365 connectors used by OpenAI and Anthropic, disrupting connections and the functioning of AI tools.
Microsoft 365, Outlook, Teams and several other Microsoft applications remained disrupted for thousands of users for over 10 hours on Friday, with the outage also affecting OpenAI and Anthropic's AI services through their Microsoft 365 connectors.Reports of Outlook outages on Downdetector peaked at around 1.30 am on Friday, with 1,38,058 reports, before falling to approximately 34,490 by 4.30 am.Microsoft, in a statement issued at 3.30 am on Friday, said it was working to restore the affected servers, with services recovering gradually as users reconnected.Microsoft said its investigation had identified a process responsible for establishing secure connections on the affected servers as a…
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