Soprano integrates with Microsoft Entra for multi-factor authentication

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Soprano launched an integration with Microsoft Entra to deliver mobile voice and SMS authentication services ahead of planned platform security updates in February 2027.

SYDNEY, Nov. 10, 2026 /PRNewswire/ -- Australian automated communications technology company, Soprano Design, will support Microsoft Entra customers who need to continue using SMS and Voice multi-factor authentication (MFA) as Microsoft retires SMS and Voice authentication delivery in Microsoft Entra ID beginning 1 February 2027.

Microsoft is making the change as it moves towards passkeys as the default authentication experience. Organisations that need to retain SMS or Voice MFA will instead need to select and manage their own telephony provider to continue delivering these authentication methods.

To support organisations through the upcoming change, Soprano, a Microsoft partner for more than 15 years, has launched Soprano Connect for Microsoft Entra, which enables organisations to maintain SMS and Voice MFA delivery.

Available through the Microsoft Security Store with per-user and per-transaction pricing options, Soprano Connect for Microsoft Entra is designed for organisations that have a business, regulatory, technical or operational requirement to continue using SMS or Voice MFA beyond 1 February 2027, when Microsoft will begin retiring its own telephony-based authentication delivery.

Soprano Design Chief Technology Officer Mohamed Odah said: "Soprano is proud to continue to support Microsoft and its Entra customers through the upcoming changes. Having provided secure authentication solutions to our enterprise and government customers for more than 30 years, we understand that organisations must balance the adoption of new authentication methods with continuity for the users, systems and requirements they support today.

"Building on more than 15 years of collaboration between Soprano and Microsoft, the new integration gives organisations a practical way to maintain the authentication methods they need beyond February 2027."

With the February 2027 retirement rollout approaching, organisations using SMS or Voice MFA in Microsoft Entra will need to understand which…

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