Not so fast, bot: Companies are banning AI agents. Here's the list.
Detailed summary
From United Airlines to Amazon, companies are banning AI agents from making purchases for you and, in some cases, just browsing.
The AI bots are hitting roadblocks. Major companies are rolling out bans and restrictions on AI agents, preventing the bots from making purchases directly on your behalf and, in some cases, from browsing their site for you. Companies from retail to travel are reckoning with the rise of AI agents, which have grown in popularity since the release of Meta's Muse in September and similar personal assistant tools, like Instinct. Popular chatbots like ChatGPT and Claude have also added agentic capabilities. Those banning AI agents have cited privacy and security concerns, among others.
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