Microsoft says services fully restored after global disruption

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Microsoft products are fully operational after a massive outage that left some users unable to access emails for more than 24 hours, the company said Saturday morning.

Microsoft products are fully operational after a massive outage that left some users unable to access emails and other services for more than 24 hours, the company said Saturday morning.

“We have completed our efforts to address the underlying issue of the incident and restored service to the remaining impacted customers and regions,” Microsoft said in a post on social media.

The outage was first reported on Thursday and affected a wide range of Microsoft 365 offerings that interact with its Exchange Online and email services for users across the globe. Services including Outlook, Teams and AI assistant Copilot were reported by users to be down.

The outage, which Microsoft said was caused by a network strain due to servers suddenly being unavailable, affected governments, hospitals and businesses across the globe.

AI Minister Evan Solomon said the Government of Canada was also impacted.

“Ensuring government digital services are secure, reliable and resilient is a priority and we continually assess our systems and dependencies with that objective in mind,” he said in a statement Friday.

Brett Caraway, associate professor of media economics at the University of Toronto, said there is a lot of convenience that comes out of having a centralized system, “but it also exposes you to a great deal of risk.”

The Centre hospitalier de l’Université de Montréal (CHUM), as well as Montreal’s Jewish General Hospital and Unity Health in Toronto, both said they experienced outages on Thursday, but by Friday services had been restored.

A spokesperson for CHUM said that “there may be an additional delay in processing some appointment requests.”

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