Microsoft down worldwide, email disruptions: “130,000 reports in the US”

Detailed summary

Rome – Microsoft 365, Outlook and Teams experienced an outage lasting over an hour, affecting thousands of users worldwide: from the United States to Italy. This was reported by…

Rome – Microsoft 365, Outlook and Teams experienced an outage lasting over an hour, affecting thousands of users worldwide: from the United States to Italy. This was reported by the outage monitoring website Downdetector.com, which stated that at around 6pm (Italian time), over 130,000 issues with Outlook had been reported in the US alone.

The actual number of users affected looks set to rise. Earlier, Microsoft had announced that it had resolved a Teams outage affecting users in North America, stating that the issue had been fully resolved. The company then added that the disruption may also have affected connectivity to Microsoft 365 services for users in other regions.

Downdetector has recorded over 46,000 reports of issues with Microsoft 365 and around 3,000 reports from users experiencing difficulties accessing Teams.

“Whilst we are working to mitigate the impact, we can confirm that the issue may affect connectivity to Microsoft 365 services for users in any geographical area,” the message reads. The Redmond-based company explained that some users “are experiencing issues accessing their Exchange Online mailboxes via multiple connection methods in the Americas”. Part of the infrastructure, it added, was “under heavy load”, which “was likely contributing to connectivity errors”, and traffic was to be redistributed to balance the load. Microsoft had previously announced that it had resolved the Teams issues in North America, although some users continued to report connection difficulties.

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